TVB problems after Jan 1 2012

[hilltop33]

I have been using TV Browser for several years. Current config is Mac 10.7.2 with latest Java. TVB Version 3.01 started getting no data from Schedules Direct after 1/1/12 so I decided to try TVB 3.1. Same result. SchedulesDirect account is paid up and has TV-Browser selected as program. TVB program attempts to fetch data but gets error:

1/4/12 10:03:29.776 AM [0x0-0x35035].org.tvbrowser: 10:03:29 AM WARNING: Unknown crew member role: Contestant
1/4/12 10:03:29.776 AM [0x0-0x35035].org.tvbrowser: 10:03:29 AM WARNING: Unknown crew member role: Contestant
1/4/12 10:03:29.776 AM [0x0-0x35035].org.tvbrowser: 10:03:29 AM WARNING: Unknown crew member role: Contestant
1/4/12 10:03:29.776 AM [0x0-0x35035].org.tvbrowser: 10:03:29 AM WARNING: Unknown crew member role: Contestant
1/4/12 10:03:29.776 AM [0x0-0x35035].org.tvbrowser: 10:03:29 AM WARNING: Unknown crew member role: Contestant
1/4/12 10:03:29.776 AM [0x0-0x35035].org.tvbrowser: 10:03:29 AM WARNING: Unknown crew member role: Contestant
1/4/12 10:03:29.824 AM [0x0-0x35035].org.tvbrowser: 10:03:29 AM SEVERE: The TV data service 'SchedulesDirect' has caused an error during update TV data: null
1/4/12 10:03:29.824 AM [0x0-0x35035].org.tvbrowser: java.lang.NullPointerException
1/4/12 10:03:29.824 AM [0x0-0x35035].org.tvbrowser: at schedulesdirectdataservice.SchedulesDirectDataService.updateTvData(SchedulesDirectDataService.java:308)
1/4/12 10:03:29.824 AM [0x0-0x35035].org.tvbrowser: at tvbrowser.core.tvdataservice.DefaultTvDataServiceProxy.updateTvData(DefaultTvDataServiceProxy.java:98)
1/4/12 10:03:29.824 AM [0x0-0x35035].org.tvbrowser: at tvbrowser.core.TvDataUpdater.downloadTvData(TvDataUpdater.java:224)
1/4/12 10:03:29.824 AM [0x0-0x35035].org.tvbrowser: at tvbrowser.ui.mainframe.MainFrame$28.run(MainFrame.java:1982)

So, I deleted all TVBrower versions and application support library file containing plug-in and TVData folders.

I restarted installation from DMG file, got same result - no data. Yet the plugin download remembers my SchedulesDirect password and the TVB favorites plugin remembers names in my Favorites list and my list of channel settings.

So I seems I am not deleting the entire package.

Questions: Are there any know TVB problems fetching SchedulesDirect data that occurred over the 2011 to 2012 date change? The SchedulesDirect forum indicates no problems there.

How do I delete the entire TVB package so I can be sure I am getting a clean install?

What do you suggest to further diagnose or repair this problem?

Thank you.

[Jo]

First try to reinstall. The settings are in the home directory: http://enwiki.tvbrowser.org/index.php/Home_directory

[hilltop33]

I found and deleted both the Applications Support and Preferences for TVB. Then I reinstalled TVB 3.1. I specified channels, SchedulesDirect (only plugin) and attempted an update - still no data.

I went to SchedulesDirect web site and deleted my existing lineup and reestablished a new lineup. I checked the raw data output from SchedulesDirect and it was about 350 pages or 15,000+ lines of data (as seen by the Mac editor).

Still no data observed in TVB. Looking for advice. Thank you.

[hilltop33]

This is my current configuration:
Version: 3.1
Platform:
Mac OS X 10.7.2
System:
x86_64
Java Version:
1.6.0_29
Java HotSpot(TM) 64-Bit Server VM Apple Inc. /System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home
Location:
US,en
Timezone:
Central Standard Time (6 hours)

[redtick]

The TV data service 'SchedulesDirect' has caused an error during update TV data: null
java.lang.NullPointerException
at schedulesdirectdataservice.SchedulesDirectDataService.updateTvData(SchedulesDirectDataService.java:308)
at tvbrowser.core.tvdataservice.DefaultTvDataServiceProxy.updateTvData(DefaultTvDataServiceProxy.java:98)
at tvbrowser.core.TvDataUpdater.downloadTvData(TvDataUpdater.java:224)
at tvbrowser.ui.mainframe.MainFrame$28.run(MainFrame.java:1982)

Fresh install on Freebsd 8.2, jdk-1.6.0.3p4_28

[Jo]

I can't test Schedules Direct, but I uploaded an update of the plugin. Maybe this helps.

[hilltop33]

Jo wrote: "... Schedules Direct, but I uploaded an update of the plugin. Maybe this helps."

Yes, this was the solution. I am now running with SchedulesDirect plugin 3.0.3.1 and TVB again recognizes the 2012 data. Thank you for your help. Problem solved.